Terms & Conditions
Last Updated: August 17, 2026
Welcome to NDI Innovation Private Limited. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms.
Please read them carefully before placing an order.
1. About Our Website
This website is operated by NDI Innovation Private Limited and provides online shopping services for women’s fashion and clothing products.
Throughout these Terms & Conditions, the terms “we”, “us”, “our” and “NDI Innovation Private Limited” refer to the company. The terms “you”, “your” and “customer” refer to the person using our website or purchasing our products.
2. Use of Our Website
By using our website, you agree that:
- You will provide accurate and complete information when placing an order or creating an account.
- You will use the website only for lawful purposes.
- You will not attempt to gain unauthorized access to our website, servers, or systems.
- You will not misuse, reproduce, copy, or distribute our website content without permission.
- You are responsible for maintaining the confidentiality of your account information and password.
We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.
However:
- Actual product colours may vary slightly depending on your device or screen settings.
- Minor variations in fabric, colour, embroidery, prints, or finishing may occur.
- Product availability may change without prior notice.
- We reserve the right to correct errors, inaccuracies, or omissions in product information.
We do not guarantee that every product displayed on the website will always be available.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time you place your order will generally be the price charged for that order, unless an obvious pricing error has occurred.
Any applicable taxes, shipping charges, or additional fees will be displayed during the checkout process where applicable.
5. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After placing your order, you may receive an order confirmation by email or other available communication methods.
An order is considered accepted once we confirm that the order has been successfully processed.
We reserve the right to cancel or refuse an order in situations including:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Other circumstances beyond our reasonable control
If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method.
6. Payment
We accept payment through the payment methods and gateways made available on our website.
You agree to provide accurate payment and billing information when completing a purchase.
Payment transactions may be processed by third-party payment providers. We are not responsible for temporary payment gateway failures, bank declines, or delays caused by financial institutions or third-party payment providers.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period provided at checkout or through our order communications.
Delivery times may vary due to:
- Location
- Courier delays
- Weather conditions
- Public holidays
- Operational issues
- Incorrect or incomplete delivery information
- Circumstances beyond our control
Customers are responsible for providing accurate shipping details. We cannot be held responsible for delays or failed deliveries caused by incorrect information provided by the customer.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
Products may be required to meet certain conditions to qualify for a return or exchange, including being unused, unworn, unwashed, and having original tags and packaging where applicable.
Certain products may not be eligible for return or exchange due to hygiene, customization, promotional, or other applicable restrictions.
9. Cancellation of Orders
Order cancellation requests may be accepted only if the order has not already been processed or shipped.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.
We reserve the right to refuse cancellation requests where the order has already entered the processing or shipping stage.
10. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Website design
- Layout
- Icons
- Videos
- Product descriptions
is owned by or licensed to NDI Innovation Private Limited, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.
11. User-Submitted Content
If you submit reviews, comments, photographs, feedback, or other content through our website, you agree that the content:
- Is accurate and lawful
- Does not violate the rights of any third party
- Does not contain offensive, abusive, misleading, or unlawful material
- Does not contain malicious software or harmful code
We reserve the right to remove or refuse any user-generated content that violates these Terms & Conditions or applicable law.
12. Promotions and Discounts
From time to time, we may offer discounts, promotional offers, coupon codes, or special campaigns.
Unless otherwise stated:
- Promotional offers may have specific validity periods.
- Some products may be excluded from promotions.
- Multiple offers may not be combined.
- Promotional offers cannot be exchanged for cash.
- We reserve the right to modify or withdraw promotional offers without prior notice.
13. Third-Party Links and Services
Our website may contain links to third-party websites, payment services, social media platforms, shipping providers, or other external services.
These third-party services operate independently and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services.
14. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
15. Limitation of Liability
To the maximum extent permitted by applicable law, NDI Innovation Private Limited shall not be liable for losses or damages arising from:
- Temporary website interruptions
- Third-party service failures
- Courier or delivery delays
- Incorrect information supplied by customers
- Unauthorized use of customer accounts
- Events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Force Majeure
We shall not be responsible for any delay or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, strikes, government restrictions, transportation disruptions, internet or technical failures, pandemics, or other unforeseen events.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
18. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will become effective when they are published on this page. It is your responsibility to review these terms periodically.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
NDI Innovation Private Limited
Address:
3rd Floor, UNIT NO. 218, Back/Society, PYRAMID SQUARE, Nathupur Road, Near Sundarpur Post Office, Nawada Fatehpur, Gurugram, Haryana, 122004
Email: Please contact us through the Contact Us page on our website.